Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird (TB) email issue

  • 1 reply
  • 0 have this problem
  • 3 views
  • Last reply by Matt

dauen
dauen
more options

I can send but not receive emails on my desktop (W10, McAfee, TB 102.11.2). On my other devices I can both send and receive emails using different email clients. TB displays the following message "Downloading message 1 of 52" and then after some time the message disappears and no messages are downloaded. Is their a simple fix for this issue?

I can send but not receive emails on my desktop (W10, McAfee, TB 102.11.2). On my other devices I can both send and receive emails using different email clients. TB displays the following message "Downloading message 1 of 52" and then after some time the message disappears and no messages are downloaded. Is their a simple fix for this issue?

All Replies (1)

Matt
Matt
  • Top 25 Contributor
  • Moderator
more options

Disable McAfee email scanning, restart your device and try again. It is not a guarantee, but McAfee has been causing issues with mail since at least 2012.