Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

VPN showing not connected

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by Alizasjd25

kerry21
kerry21
more options

I am using PIA as my VPN on PC with windows10. When opening browser, on the top right there is a Red lock which indicates that i am NOT logged in, yet according to my VPN I AM Connected ! Why this discord? The "not connected" symbol for VPN is actually showing the allocated IP from PIA and not my actual IP .

I am using PIA as my VPN on PC with windows10. When opening browser, on the top right there is a Red lock which indicates that i am NOT logged in, yet according to my VPN I AM Connected ! Why this discord? The "not connected" symbol for VPN is actually showing the allocated IP from PIA and not my actual IP .

All Replies (1)

Dropa
Dropa
more options

You need to contact your VPN for VPN settings and connections.