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Firefox on ASUS Flip 13 to reach AOL give Secure Connection Failure message

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

flippedwithASUS
flippedwithASUS
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However, it is not an AOL problem...I can get into my AOL account using chrome browser on the same ASUS Flip 13 computer...or using my IPAD....or even using FIREFOX on another computer. Seems like there must be something in Firefox that needs to be fixed with the ASUS Flip 13.

Here's the message: Secure Connection Failed

An error occurred during a connection to www.aol.com. PR_END_OF_FILE_ERROR 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

When I try some of the other bookmarked sites, I get the same message and the site will not open However . For some of those sites, if I just do a search in Firefox, the site will open..just not through the bookmark.

However, it is not an AOL problem...I can get into my AOL account using chrome browser on the same ASUS Flip 13 computer...or using my IPAD....or even using FIREFOX on another computer. Seems like there must be something in Firefox that needs to be fixed with the ASUS Flip 13. Here's the message: Secure Connection Failed An error occurred during a connection to www.aol.com. PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. ****** When I try some of the other bookmarked sites, I get the same message and the site will not open However . For some of those sites, if I just do a search in Firefox, the site will open..just not through the bookmark.

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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What security software are you running? What do you have set for proxy? see screenshot Here are a few steps that may help. https://kinsta.com/knowledgebase/pr-end-of-file-error/

Modified by jonzn4SUSE

FredMcD
FredMcD
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Web search: https://www.bing.com/search?q=pr_end_of_file_error

radi.stoyanov said Turns out the option DNS over HTTPS is what caused the problem.

jamesafuf123 said https://support.mozilla.org/en-US/questions/1264659#answer-1237475 my ISP was blocking sites like that

cor-el said This usually means that Firefox wasn't able to find a cipher suites to use to connect to this server and reached the end of the list. There can be two possibilities: one is that the server is outdated and doesn't support modern cipher suites, another might be that the server only supports a few cipher suites and Firefox doesn't support any of these.

You can check your browser and possibly compare this with the server setup. https://www.ssllabs.com/ssltest/viewMyClient.html