Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

2FA setup

  • 1 reply
  • 2 have this problem
  • 189 views
  • Last reply by cor-el
  • Archived

Informagine
Informagine

My 2FA cannot be setup. When I scan the code with 3 different authenticators, 2FAS, ID.ME, LASTPASS. it responds with incorrect code. Why is this? Now I cannot turn the feature back on.

My 2FA cannot be setup. When I scan the code with 3 different authenticators, 2FAS, ID.ME, LASTPASS. it responds with incorrect code. Why is this? Now I cannot turn the feature back on.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

You can try to scan the QR code with your barcode scanner instead of with the authenticator app. You should be able to open the "otpauth://" link in the authenticator app.