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Why is TB opening attachment in TB and not the program associated with the extension?

  • 5 replies
  • 1 has this problem
  • 7 views
  • Last reply by Amelia

rearlclay1
rearlclay1
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All of a sudden my TB installation (release 91.3.2 running on Win 10) is displaying a .pdf attachment in TB itself! rather than displaying it with the associated program (Adobe Acrobat DC). Anybody have any idea why it is doing this?? Thanks.

All of a sudden my TB installation (release 91.3.2 running on Win 10) is displaying a .pdf attachment in TB itself! rather than displaying it with the associated program (Adobe Acrobat DC). Anybody have any idea why it is doing this?? Thanks.

Chosen solution

Hello,

Thunderbird is doing this because not everyone has a pdf viewer. You can change this in edit > preferennces > Files and Attachments.

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All Replies (5)

Amelia
Amelia
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Chosen Solution

Hello,

Thunderbird is doing this because not everyone has a pdf viewer. You can change this in edit > preferennces > Files and Attachments.

rearlclay1
rearlclay1 Question owner
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Thank you for this. I thought there might be something in Preferences but couldn't find it. I have changed this setting and now TB opens the .pdf in Acrobat. I have this setting in Windows but didn't realize that there was a similar setting in TB that needed to be set.

j856979
j856979
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THERE IS NO EDIT/PREFERENCES REARLCLAY1: HOW DID YOU FIX IT??

j856979
j856979
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FIXED IT MYSELF TOOLS/PREFERENCES

Amelia
Amelia
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I am sorry for not clarifying, some OS's have other bars. In my OS, edit/preferences is the method, and tools/preferences is not.