Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No Purple Window.

  • 2 replies
  • 1 has this problem
  • 96 views
  • Last reply by TyDraniu

more options

When I switch over to a private window the page doesn't turn purple anymore, and I don't get that little mask up at the top.

Am I the only one with this problem? Should I download the newer version of Firefox?

Thanks, T.B.

When I switch over to a private window the page doesn't turn purple anymore, and I don't get that little mask up at the top. Am I the only one with this problem? Should I download the newer version of Firefox? Thanks, T.B.

Chosen solution

Hi, someone just told me that If you are in Permanent Private Browsing Mode, the mask won't show up and the page won't turn purple.

Please check in Settings -> Privacy & Security -> if the Always use private browsing mode option is selected.

Read this answer in context 👍 1

All Replies (2)

more options

This is a very strange issue. Enter about:profiles in the address bar and try to create a new profile for testing.

more options

Chosen Solution

Hi, someone just told me that If you are in Permanent Private Browsing Mode, the mask won't show up and the page won't turn purple.

Please check in Settings -> Privacy & Security -> if the Always use private browsing mode option is selected.