Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Garbled/unreadable text and green checkerboard graphics

  • 1 reply
  • 1 has this problem
  • 31 views
  • Last reply by Terry

malargent
malargent

Today, after launching Firefox as I always do, the text appeared garbled and nearly unreadable. In addition, graphics/pictures had random lime green checkerboard squares where the picture should be.

I haven't done anything to change settings. Firefox is my preferred browser and it just randomly started doing this. I wonder if Firefox auto-updated versions that resulted with these problems. I checked the "allow websites to choose text" option, and it was enabled.

Anybody else having these problems? Anybody have ideas or suggestions on how to fix these problems?

TIA - Mike

Today, after launching Firefox as I always do, the text appeared garbled and nearly unreadable. In addition, graphics/pictures had random lime green checkerboard squares where the picture should be. I haven't done anything to change settings. Firefox is my preferred browser and it just randomly started doing this. I wonder if Firefox auto-updated versions that resulted with these problems. I checked the "allow websites to choose text" option, and it was enabled. Anybody else having these problems? Anybody have ideas or suggestions on how to fix these problems? TIA - Mike

All Replies (1)

Terry
Terry

See whether it happens in "Troubleshoot Mode". The culprit may be the settings for "hardware acceleration". https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode