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Office 365 (Sharepoint) not working

I am trying to access my organizations Sharepiunt website (part of Office 365) from Firefox 87 on Linux.

I get the site not found screen, saying "Hmm. We’re having trouble finding that site. We can’t connect to the server at XXX732.sharepoint.com." where XXX is the organization I work for.

The hostname XXX732.sharepoint.com does not resolve using nslookup, but other webbrowsers do manage to access it.

Any suggestions?

TIA, Folkert

I am trying to access my organizations Sharepiunt website (part of Office 365) from Firefox 87 on Linux. I get the site not found screen, saying "Hmm. We’re having trouble finding that site. We can’t connect to the server at XXX732.sharepoint.com." where XXX is the organization I work for. The hostname XXX732.sharepoint.com does not resolve using nslookup, but other webbrowsers do manage to access it. Any suggestions? TIA, Folkert

All Replies (1)

Folkert said

The hostname XXX732.sharepoint.com does not resolve using nslookup, but other webbrowsers do manage to access it.

Hi Folkert, if the host name doesn't resolve, it could be a problem with the DNS service Firefox is using. That might be Cloudflare if you haven't modified the default DNS over HTTPS (DoH) provider. More info on those settings:

Firefox DNS over HTTPS