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No Password Prompt. SOLVED caused by ESET/NOD32

  • 3 replies
  • 1 has this problem
  • 16 views
  • Last reply by jbiro2

jbiro2
jbiro2

Thunderbird has stopped prompting for a password so I am unable to view new e-mail. I have made no changes in Thunderbird. Thanks for any help.

Thunderbird has stopped prompting for a password so I am unable to view new e-mail. I have made no changes in Thunderbird. Thanks for any help.

Modified by Wayne Mery

Chosen solution

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

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Wayne Mery
Wayne Mery
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Using ESET?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor

Chosen Solution

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

jbiro2
jbiro2 Question owner

Thank you, your solution worked perfectly. All the best.