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Web page will not load properly

  • 1 reply
  • 1 has this problem
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  • Last reply by FredMcD

rdfield
rdfield
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When I try to load the sleepiq web site I get this: https://sleepiq.sleepnumber.com/#/ and a blue screen. When I load the same website from Chrome I get this: https://sleepiq.sleepnumber.com/#/dashboard/sleep, and the page loads. Safari is the same as Chrome, I get the information I'm looking for. As Firefox is my default browser I'd like to be able to fix this problem.

When I try to load the sleepiq web site I get this: https://sleepiq.sleepnumber.com/#/ and a blue screen. When I load the same website from Chrome I get this: https://sleepiq.sleepnumber.com/#/dashboard/sleep, and the page loads. Safari is the same as Chrome, I get the information I'm looking for. As Firefox is my default browser I'd like to be able to fix this problem.

All Replies (1)

FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}