Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

keep receiving authentication error using correct password for google mail

  • 2 replies
  • 2 have this problem
  • 21 views
  • Last reply by sfhowes

lejohnsonlaw
lejohnsonlaw
more options

i changed my password for my google email now thunderbird keeps saying authentication error even though i am using the correct sign in email account and new password

i changed my password for my google email now thunderbird keeps saying authentication error even though i am using the correct sign in email account and new password

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

When you entered the new password in TB, did the OAuth authentication browser window appear to authenticate the credentials, but then display the error? Did you remove the old passwords from Options/Security in TB?

sfhowes
sfhowes
  • Top 10 Contributor
more options

Fix for Google authentication in TB 68.2.1:

https://www.thunderbird.net/en-US/thunderbird/68.2.1/releasenotes/