Thunderbird Community Forum

My old provider has stopped supporting my old email address and I have changed to a gmail address. How do I remove the IMAP and smtp settings etc for my old email address? Also remove all trace of that unwanted old address please?

Have been using Thunderbird for years. Tried to set it up so my wife could also use it but the profile was the same as mine so when I deleted her profile, it also deleted mine and now I do not have access. How can I recover my profile so I can have access to all my previous emails and email addresses??? Also, since I cannot access the profile it will not open the app menu so I do not have access to the version.

I am moving my Thunderbird (32 bit) data from an old Win 7 computer to Linux Mint on a new machine with Thunderbird 64 bit. I have followed all the advice to copy the old computer profile to the profile folder in Mint, but nothing appears in Thunderbird. My pop3 email server has 2-factor authentication; I can set this up and access or send new emails, but I can't import all my old email folders. The old Thunderbird is version 115.18.0 (32 bit) and says it is "up to date on esr update channel" The Mint Thunderbird is 140.0.6 esr (64 bit) and was recently installed with Mint.

As these versions are 32 bit and 64 bit respectively, I don't see how I can make them the same version, as recommended for transferring profiles.

How can I make this work?

I was looking around my emails and when I thought I was trashing my junk emails in the trash bin it was my emails (that I keep).. I hit trash and they were gone, tried the undo and is there any way to get them back, would like to find out. I am a newbie to this kind of thing, so please be gentle when telling me what to do, also closed thunderbird and opened it up again, just wondering if someone out there can help me. Thank you for your time in reading this.

I have recently installed Thunderbird to help me with my overfull Yahoo account. I installed it using the default Yahoo authentication which seems to work fine. Since Yahoo exposes at most 100,000 messages in any one mail folder, and my inbox had over 250,000, my goal is to spread those out amongst a few different folders so that I can manage the inbox more effectively offline. To that end, I set up a couple of saved search folders, each of which selects e-mails within a two-year date range. Incidentally, each only selects about 1,000 messages at a time, not the 40,000 or so each of those time periods seem to contain. When I use my Ctrl-A shortcut to select the messages in one of the 'search' folders, then move those messages to my Yahoo mail folder under my e-mail account, the messages initially are wiped from the saved search folder, but after a few minutes they all return!

Incidentally, the saved search folder has the same name as the folder I'm trying to copy the messages to, but the search folder is under the Inbox, and the other folder is 'beside' (not under) the Inbox.

Let me know if there is a more efficient and effective way of doing what I want. Ultimately, I want well under 100,000 messages in my Inbox.

Thank you

Thunderbird administers my 7 "aol" email addresses (accounts) on my Dell laptop (running Windows 7). 5 of the accounts are behaving normally, but the other two accounts appear to be linked. So, when I send an email from one of them, it appears in both "sent" folders. When I receive an email in one of them, it appears in both "in box" folders. When I visit "mail.aol.com", these 2 accounts behave normally. So it appears that they are linked within Thunderbird. Can you suggest a possible solution? Thanks, Tim

I am trying to re-install THUNDERBIRD I have done this several times before but Google is causing problems When I reenter my Name email address and password Thunderbird finds the email but then it takes me to google and I have to click allow but then it takes me back to the email install and then tells me it cannot find the Email address with the settings

THE SAME SETTINGS IN FOUND 1 MINUTE EARLIER

I have 2 email addresses and it does the same with both so Thunderbird does not now work on a Computer that I have used Thunderbird for Years

Hi I regularly get a message popping up when I attempt to access my gmail emails in Thunderbird stating that there was an Authentication Failure while connecting to server imap.gmail.com. I cannot find a solution as to how I get over this error and could find nothing on the Thunderbird forum regarding this problem. Help! regards Eric Athroll

When I opened Thunderbird two days ago it came up with the following message: To use your current email address, fill in your credentials. Thunderbird will automattically search for working and recommended server configurations. It asked for Full Name; Email: and Password. Fearing it was a scam I filled in my server settings manually. My server is Centurylink but my email address is embarqmail.com so when I filled in my info the send was smpt.centurylink.net port 587 (which was fine) The problem was with receive: I guess my old setup was pop.embarqmail.com port 110 and I put in pop.centurylink.net port 995 which is what Centurylink's website called for. Well this one worked and it downloaded 800 messages but no saved folders and the Thunderbird screen layout looks different from the one I am used to. A few minutes later the pop.embarqmail setup downloaded the same messages but still no saved messages. It looks like I have 2 profiles. Did the last one I entered override the old and wipe out files I had stored. Is there a fix for this mess I have created and can I retreive my old folders and messages? I tried doing a system restore and it didn't work due to corrupted files. Oh, I'm still using windows 7. Thanks

I can't get email. When I try a window comes up saying sign in and when I click on it the next window says error 400 and that's it. I can't get my email! Please help!

It's been several days and no email!!

Hello, I wanted to try the Freenode IRC network in Thunderbird 68.2.2 (32-бит) installed on my system. Would you tell me about some hints on how to avoid the ban or any other restrictions that might arise with those volue people who are vice there?

Thunderbird is suddenly opening without any of my emails or folders, and asking me to set up an email account - so I put in my email details (I'm with aol) - and it connects to the aol server and my folders re-appear (initially without emails in them, but when I click on the folders the emails start downloading afresh from aol). So it seems that all will be well when the emails are all downloaded again. HOWEVER, after closing Thunderbird and opening it again, all my emails are gone again, and Thunderbird is yet again asking me to set up an account. I can do this again, and the same thing will happen again. Everything is lost again when Thunderbird is closed, and when I start it again, I will be asked to set up an account, and all my emails are gone yet again. I have been using Thunderbird for years and years and years. Suddenly out of the blue this happens, and I'm stuck with using aol's web mail platform directly (not great!!!) Also, Thunderbird suddenly looks different - like it's been updated (which I assumed initially had happened) but the update history still only shows the final release for Windows 7, so this is a bit puzzling, and an odd coincidence that the layout and appearance of Thunderbird has changed at the very same time it stops working for me.

I have two different email accounts in Thunderbird. One is a Gmail account one is from Comcast.net. When I start Thunderbird it checks Gmail fine, but then I get a little pop up in the lower left-hand corner it says Comcast has blacklisted my IP. After a few more seconds a dialogue box pops up asking for my password. When I type in my password I get the same crap over and over.

I know my IP is not blacklisted because I can log on to my Comcast account in a browser no problem same IP. What's going on, do you think I picked up some sort of malware? I've scanned I can't find anything.

Michael Butler michael.butler101@comcast.net

Last night Thunderbird deleted all my sent e mails. I had 7000 items in my sent mailbox. This morning they all were gone, except for things sent since 10:00 pm last night. Our server provider said they were deleted by Thunderbird.

Does anyone know why this happened and can they be recovered.?

We do a back up on an external drive. Can we go back two days and get them reloaded?

Is there a way to prevent this happening in the future?

I am using an old PC running Windows 7...yes, I know we are beyond support.

Thanks, Nancy

When I receive an email that includes a live link it does not work when I click on it. Instead I get a popup error message that says "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."

I can sometime manage to copy the link address and paste it into a browser but this is not always successful.