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Can't send email messages as of this AM.

  • 2 replies
  • 1 has this problem
  • 22 views
  • Last reply by jhwallacejr

jhwallacejr
jhwallacejr
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I receive this message, "An error occurred while sending mail: Unable to establish a secure link with Outgoing server (SMTP) mail.twc.com using STARTTLS since it doesn't advertise that feature. Switch off STARTTLS for that server or contact your service provider" However, my SMTP setting is for SSL/TLS and not STARTTLS.

How do I fix this????

I receive this message, "An error occurred while sending mail: Unable to establish a secure link with Outgoing server (SMTP) mail.twc.com using STARTTLS since it doesn't advertise that feature. Switch off STARTTLS for that server or contact your service provider" However, my SMTP setting is for SSL/TLS and not STARTTLS. How do I fix this????
Attached screenshots

Chosen solution

What about the other SMTP server which exists in your settings?

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.

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All Replies (2)

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

What about the other SMTP server which exists in your settings?

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.

Modified by christ1

jhwallacejr
jhwallacejr Question owner
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Thank you!!!!!!!!!!!!