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I pay all bills online. Firefox stopped letting me login to Ally.com/auto. Chrome works!! Firefox has worked for a couple years! All the rest of bookmarks work.

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  • Last reply by FredMcD

DobbyDave
DobbyDave

After research on support site I clicked: Help> Troubleshooting Information. I clicked the Open Folder button on the first table on the page and it opened Windows Explorer. Then I exited Firefox and after waiting a minute renamed SiteSecurityServiceState.txt to SiteSecurityServiceStateOLD.txt I restarted Firefox again but it still will not log into Ally.com/auto. Chrome will log into it.. I never had a problem until now. I started using Firefox after dumping Windows Explorer a few years ago. Is it time for Chrome?

After research on support site I clicked: Help> Troubleshooting Information. I clicked the Open Folder button on the first table on the page and it opened Windows Explorer. Then I exited Firefox and after waiting a minute renamed SiteSecurityServiceState.txt to SiteSecurityServiceStateOLD.txt I restarted Firefox again but it still will not log into Ally.com/auto. Chrome will log into it.. I never had a problem until now. I started using Firefox after dumping Windows Explorer a few years ago. Is it time for Chrome?

All Replies (2)

FredMcD
FredMcD

Separate Security Issue: Update your Flash Player Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 28.0.0.161

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

FredMcD
FredMcD

I tried the link and had no real problem. Odd but everything was pushed to the right, not centered.

Please explain the problem in detail. What happens? Error messages?

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?