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All of a sudden cannot get The Weather Channel Video Clips to download/Work ?

  • 1 reply
  • 2 have this problem
  • 27 views
  • Last reply by FredMcD

RHoL495
RHoL495
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All Add Blocks are Disabled, Allowed https://weatherchannel.com on all Tools/options in firefox . I Use to have too disable tracking protection at the shield and the videos would download and work, now all I get is a download black screen with the download Icon just sits there and spins Which it done this before if I did not disable tracking protection  ?? Windows 7 Pro 64 bit o/s computer. Any Help would Be Appreciated.

All Add Blocks are Disabled, Allowed https://weatherchannel.com on all Tools/options in firefox . I Use to have too disable tracking protection at the shield and the videos would download and work, now all I get is a download black screen with the download Icon just sits there and spins Which it done this before if I did not disable tracking protection ?? Windows 7 Pro 64 bit o/s computer. Any Help would Be Appreciated.

Chosen solution

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?

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All Replies (1)

FredMcD
FredMcD
more options

Chosen Solution

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?