i have been updating correctly and even mozilla give me this error ''Looks like you’re using an older version of Firefox.'' most all websites say the same thing
Many website will not work because they all say Firefox has not been updated. Even Mozilla web site says the same thing but when i confirm the most recent ver. has been updated and installed, 53.0 (64-bit) Firefox is up to date.
Many website will not work because they all say Firefox has not been updated. Even Mozilla web site says the same thing but when i confirm the most recent ver. has been updated and installed, 53.0 (64-bit) Firefox is up to date.
Chosen solution
You have a corrupted user agent that identifies you as
- Mozilla/5.0 (masking-agent; rv:34.0) Gecko/20100101 Firefox/34.0
See also:
- https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox
- https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible
All Replies (3)
hey, if you want to solve this, please remove the masking agent extension that you have installed.
Chosen Solution
You have a corrupted user agent that identifies you as
- Mozilla/5.0 (masking-agent; rv:34.0) Gecko/20100101 Firefox/34.0
See also:
I first disabled the masking agent ext. but that by itself did not correct or change the issue. I then reset my user agent settings and that along with clearing cookies and cache fixed issue. thank you all for the quick information to fix my problem.