Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 28 views
  • Last reply by FredMcD

Eraborg
Eraborg

I will just be casually browsing during the day and it will just say unexpected crash and shut down. I usually play music on you tube and have 8 tabs on my browser permanently pinned with that. it says my firefox is up to date

I will just be casually browsing during the day and it will just say unexpected crash and shut down. I usually play music on you tube and have 8 tabs on my browser permanently pinned with that. it says my firefox is up to date

All Replies (1)

FredMcD
FredMcD

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29