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in coming mail inop after latest upgrade. Outgoing OK. Why?

christ1 replied
user1325894

Unable to receive incoming messages after the latest upgrade (38.6.0) Retain ability to to send message!

Checked all available help and am unable to discern what is different. If anything.

I can send "troubleshooting" info if I had an Email address to send it to, if it could be useful.

Thanks

Unable to receive incoming messages after the latest upgrade (38.6.0) Retain ability to to send message! Checked all available help and am unable to discern what is different. If anything. I can send "troubleshooting" info if I had an Email address to send it to, if it could be useful. Thanks

All Replies (1)

https://support.mozilla.org/en-US/kb/cannot-receive-messages

This is a web forum, not a mailing list. You can post your Troubleshooting Information here.