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Solved Archived

Firefox will only open when clicking a link. Opening Firefox via the desktop icon will not open the web browser.

amoncur

When I click my desktop icon for Firefox the browser opens but no pages load. It just thinks, and thinks, and thinks, but access to the web never becomes available. However, if I click on a link (for example in an email, or in a Word document) then Firefox opens as usual and I can access the web. Any ideas how to fix this?

When I click my desktop icon for Firefox the browser opens but no pages load. It just thinks, and thinks, and thinks, but access to the web never becomes available. However, if I click on a link (for example in an email, or in a Word document) then Firefox opens as usual and I can access the web. Any ideas how to fix this?

All Replies (2)

Chosen Solution

Hello amoncur, can you open firefox in safe mode ?

thank you

That worked - thanks!