Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My speed test in firefox is 4.5 mbps chrome runs at 36.5 mbps I hate to use chrome but can't understand why firefox is so slow?

  • 8 replies
  • 3 have this problem
  • 10 views
  • Last reply by cor-el

more options

Long time Firefox user 8:00 am worked fine 10:00 am slow to load,speeds down from 22.5 mbps to 3.5-4.3 mbps checked for virus none found. Refreshed firefox no change did speed test using chrome 22.7 mbps back to fire fox 3.9-4.1 mbps don't know what to do other start using chrome which I don't like. HELP

Long time Firefox user 8:00 am worked fine 10:00 am slow to load,speeds down from 22.5 mbps to 3.5-4.3 mbps checked for virus none found. Refreshed firefox no change did speed test using chrome 22.7 mbps back to fire fox 3.9-4.1 mbps don't know what to do other start using chrome which I don't like. HELP

All Replies (8)

more options

Did you try disabling plugins like flash and Java and see if that improves performance? Which site did you use? Try googling Speedofme and seeing if they give you different results.

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

more options

Already refreshed firefox also started in safe mode also manually disabled ext. and plug ins tried about 4 different sites for speed tests still 4-6 mbps compared to chrome 29-32 mbps

more options

What antivirus/ Internet security are you using? It may be blocking Firefox.

I would suggest for now manually setting all plug-ins to ask-to-activate or disabled if you do not use them.

more options

I use AVG anti virus already disabled it also started firefox in safe mode which as i understand should disable ext and add ons thanks for the reply

more options

Try to test it with a HTML5 test site.

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

more options

speedofme test 5.90 download 2.47 upload firefox. 17.77 download 6.91 upload chrome. Did everything you suggested didn't help. speedtest.net download 4.98 upload 6.12 firefox. download 31.71 upload 6.26 chrome

more options

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.