Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why am I having trouble updating Firefox on my MacBook Pro using the OS X Yosemite?

  • 1 reply
  • 6 have this problem
  • 2 views
  • Last reply by Moissanite

Moissanite
Moissanite
more options

Firefox has never updated automatically, as I have it set for. It is version 26, and I'm trying to update to 33.1.1. When I download that version, I slide the icon to the applications folder icon, and click on "replace". I get this message: "The operation can't be completed because the item Firefox is in use." I click on Firefox to close it, but it will not close, so I cannot update it. What is wrong, and how can I update it???

Firefox has never updated automatically, as I have it set for. It is version 26, and I'm trying to update to 33.1.1. When I download that version, I slide the icon to the applications folder icon, and click on "replace". I get this message: "The operation can't be completed because the item Firefox is in use." I click on Firefox to close it, but it will not close, so I cannot update it. What is wrong, and how can I update it???

Chosen solution

It worked for me when I was finally able to close Foxfire. I still don't know why it didn't work before, but I did get to install the update! Now if only it would update automatically. Since it's set to do so but never has, I may have to check for updates and download & (hopefully) install them myself.

Read this answer in context 👍 0

All Replies (1)

Moissanite
Moissanite Question owner
more options

Chosen Solution

It worked for me when I was finally able to close Foxfire. I still don't know why it didn't work before, but I did get to install the update! Now if only it would update automatically. Since it's set to do so but never has, I may have to check for updates and download & (hopefully) install them myself.