
FF 29 What's New/Committed to privacy page keeps opening
The What's New/Committed to privacy page keeps opening. Windows 7 for the OS. Things I have tried:
Delete user.js and prefs.js. Didn't fix the issue. Set browser.startup.homepage_override.mstone to ignore both via about:config and directly editing prefs.js (one at a time, and both at the same time). Didn't fix the issue. It just overwrote that when FF opened the next time.
Set prefs.js to read only after changing the mstone setting. Same thing, it still opened even though the file was read only and said ignore.
This is not a home page issue. I don't have multiple home pages, the what's new page is not in my home page, I'm not saving open tabs, etc.
Here is my support info: Application Basics
Name: Firefox Version: 29.0.1 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: Adblock Plus Version: 2.6.3 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Name: Adblock Plus Pop-up Addon Version: 0.9.2 Enabled: true ID: adblockpopups@jessehakanen.net
Name: CS Lite Mod Version: 1.4.9 Enabled: true ID: cslite-mod@wantora.bitbucket.org
Name: Download Status Bar Version: 10.0.0 Enabled: true ID: {6c28e999-e900-4635-a39d-b1ec90ba0c0f}
Name: Element Hiding Helper for Adblock Plus Version: 1.3 Enabled: true ID: elemhidehelper@adblockplus.org
Name: external IP Version: 0.9.9.6 Enabled: true ID: externalip@erik.morlin
Name: FireFTP Version: 2.0.19 Enabled: true ID: {a7c6cf7f-112c-4500-a7ea-39801a327e5f}
Name: Forecastfox Version: 2.2.4 Enabled: true ID: {0538E3E3-7E9B-4d49-8831-A227C80A7AD3}
Name: IE Tab Version: 4.0.20130422 Enabled: true ID: {77b819fa-95ad-4f2c-ac7c-486b356188a9}
Name: IE View Version: 1.5.6 Enabled: true ID: {6e84150a-d526-41f1-a480-a67d3fed910d}
Name: Logitech SetPoint Version: 6.5 Enabled: true ID: {F003DA68-8256-4b37-A6C4-350FA04494DF}
Name: LogMeIn, Inc. Remote Access Plugin Version: 1.0.0.1082 Enabled: true ID: LogMeInClient@logmein.com
Name: NoScript Version: 2.6.8.28 Enabled: true ID: {73a6fe31-595d-460b-a920-fcc0f8843232}
Name: OpenDownload² Version: 3.5.1 Enabled: true ID: {210249CE-F888-11DD-B868-4CB456D89593}
Name: Password Exporter Version: 1.2.1 Enabled: true ID: {B17C1C5A-04B1-11DB-9804-B622A1EF5492}
Name: The Addon Bar (restored) Version: 3.2 Enabled: true ID: the-addon-bar@GeekInTraining-GiT
Name: WebEx Productivity Tools Version: 2.0 Enabled: true ID: ocplugin@webex.com
Name: Windows Media Player Extension for Firefox Version: 1.1 Enabled: true ID: jid0-nRwp7VvCqZcSRTppwWz2npqGEKw@jetpack
Name: Xmarks Version: 4.2.1 Enabled: true ID: foxmarks@kei.com
Name: YouTube High Definition Version: 8.8 Enabled: true ID: {7b1bf0b6-a1b9-42b0-b75d-252036438bdc}
Name: Download Statusbar Version: 0.9.10 Enabled: false ID: {D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}
Name: Winamp Toolbar Version: 5.6.20.9397 Enabled: false ID: {0b38152b-1b20-484d-a11f-5e04a9b0661f}
Important Modified Preferences
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 1048576 browser.cache.disk.smart_size_cached_value: 665600 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.places.importBookmarksHTML: false browser.places.smartBookmarksVersion: 6 browser.search.openintab: true browser.search.useDBForOrder: true browser.sessionstore.upgradeBackup.latestBuildID: 20140506152807 browser.startup.homepage: http://www.google.com browser.startup.homepage_override.buildID: 20140506152807 browser.startup.homepage_override.mstone: 29.0.1 dom.max_chrome_script_run_time: 40 dom.max_script_run_time: 40 dom.mozApps.used: true extensions.lastAppVersion: 29.0.1 font.internaluseonly.changed: false gfx.direct3d.last_used_feature_level_idx: 0 gfx.direct3d.prefer_10_1: true network.cookie.cookieBehavior: 2 network.cookie.prefsMigrated: true network.protocol-handler.warn-external.dnupdate: false places.database.lastMaintenance: 1402068187 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_bgcolor: false print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_bgimages: false print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_colorspace: print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_command: print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_downloadfonts: false print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_duplex: 4390961 print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_edge_bottom: 0 print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_edge_left: 0 print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_edge_right: 0 print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_edge_top: 0 print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_evenpages: true print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_footercenter: print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_footerleft: &PT print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_footerright: &D print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_headercenter: print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_headerleft: &T print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_headerright: &U print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_in_color: true print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_margin_bottom: 0.5 print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_margin_left: 0.5 print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_margin_right: 0.5 print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_margin_top: 0.5 print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_oddpages: true print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_orientation: 0 print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_page_delay: 50 print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_paper_data: 1 print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_paper_height: 11.00 print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_paper_name: print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_paper_size_type: 0 print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_paper_size_unit: 0 print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_paper_width: 8.50 print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_plex_name: print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_resolution: 4522037 print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_resolution_name: print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_reversed: false print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_scaling: 1.00 print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_shrink_to_fit: true print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_to_file: false print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_unwriteable_margin_bottom: 0 print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_unwriteable_margin_left: 0 print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_unwriteable_margin_right: 0 print.printer_HP_LJ300-400_color_MFP_M375-M475_PCL_6.print_unwriteable_margin_top: 0 privacy.sanitize.migrateFx3Prefs: true security.mixed_content.block_active_content: false security.warn_viewing_mixed: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1399787036
user.js Preferences
Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.
Graphics
Adapter Description: NVIDIA Quadro K1000M Adapter Description (GPU #2): Intel(R) HD Graphics 4000 Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter Drivers (GPU #2): igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32 Adapter RAM: 2048 Adapter RAM (GPU #2): Unknown ClearType Parameters: D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50 ] D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50 ] D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50 ] Device ID: 0x0ffc Device ID (GPU #2): 0x0166 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.16571) Driver Date: 11-11-2013 Driver Date (GPU #2): 8-21-2012 Driver Version: 9.18.13.3182 Driver Version (GPU #2): 9.17.10.2843 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 10 Vendor ID: 0x10de Vendor ID (GPU #2): 0x8086 WebGL Renderer: Google Inc. -- ANGLE (NVIDIA Quadro K1000M Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0
JavaScript
Incremental GC: true
Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
NSPR Expected minimum version: 4.10.3 Version in use: 4.10.3
NSS Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC
NSSSMIME Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC
NSSSSL Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC
NSSUTIL Expected minimum version: 3.16 Version in use: 3.16
Chosen solution
HI prospero63, Thank you for your question, there is a new update going out today, version 30. IF the privacy page is set for your homepage you can change this, however in the new version this campaign is no longer on the start up. You can click do not show again as well.
Read this answer in context 👍 1All Replies (5)
I went ahead and created a new profile, and it's still doing the same thing. Sounds like it's time to go back to the previous version of FF.
Chosen Solution
HI prospero63, Thank you for your question, there is a new update going out today, version 30. IF the privacy page is set for your homepage you can change this, however in the new version this campaign is no longer on the start up. You can click do not show again as well.
Thank you Guigs2. I saw the popup about an hour ago and was going through the release notes. I'll give that a shot this evening. Thanks!
Looks like FF30 update fixed it. Thanks!!
And it's back in FF33.1. I have no idea why I keep updating FF...