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Firefox on widows 11 sync can't be done

  • 2 (ردّان اثنان)
  • 0 have this problem
  • 101 views
  • آخر ردّ كتبه jonzn4SUSE

My firefox windows shows problem in sign in and when I try to sign in then it says your account is locked due to security reason, I don't know why is that. My firefox ID is jamespaulsarkar@gmail.com

My firefox windows shows problem in sign in and when I try to sign in then it says your account is locked due to security reason, I don't know why is that. My firefox ID is jamespaulsarkar@gmail.com
Attached screenshots

All Replies (2)

James,

Sorry to hear about your account. You should read this. https://support.mozilla.org/en-US/forums/contributors/717330?last=89179 https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys#w_change-your-recovery-key

It looks like Mozilla wants you to reset your password, but doing a password reset will erase your data.

Modified by jonzn4SUSE

Do you have your data on another device?