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A few weeks ago after an automatic update I ended up having Thunderbird version 131.0.1 installed, I have no idea how this happened. On opening I get a message telling me I shouldn't be using a beta version and that I should revert to the latest general release version (128.4)

Today when I had some free time I downloaded 128.4 and installed it. On opening it it says that I can't use a profile file from a later version with the earlier version. Is there a way to recover from this WITHOUT having to set up the whole profile again from scratch.

Meanwhile I have done a system restore so I am back with 131.0.1 It has not given me any problems so far. Is there a new general release version imminent that will get me back on track?

I would appreciate any help I am not a computer expert, just a user, and find Thunderbird a very good email client.

David Gould

moi j'aimerais que vos arrêter de me prendre pour un jambon parc que je voudrais avoir cette appli mais vous aller me demander le numéro donc moi je vous dirais non parce que vous penser que l'intelligente artificiel vous aide mais vous faite erreurs je voudrais que vous désinstaller l'intelligente artificiel

cordialement

                                                    lyam charpiot

got stupid "helper tool" pop-up so trashed old version, downloaded fresh copy of 12/30/24 version for MACOS and installed under my admin user...works great, no problem.

Switched to non-admin user on same machine and FF never opens, icon just keeps bouncing and I have to force close.

My desktop PC is Windows 7 32-bit with Firefox version 84 = old version. But in Firefox "About Firefox" it says "Firefox is up to date with version 84. Need to install version 115 ESR for 32-bit tonight as some support is ending starting tomorrow. It was set to "check for updates but let me choose to install them". I unchecked that. Still says version 84 Firefox is "up to date". My sister used to handle software on this PC but she died and I'm just getting to this between estate paperwork. Apologize for the last minute request. Is there some other setting that could stop an update? Should I close all Firefox windows and re-open them? I found a "download ESR 32-bit" button on a Mozilla help article page, but it wanted me to decide where to save and .exe file and I wasn't sure if that determines where the program would go or if it would be a new installation and lose the existing setting. I understand an upgrade of Firefox should keep the settings. Any advice will be greatly appreciated. Thanks.

I kept receiving notice for automatic update to esr version until yesterday 1-12-25, I believe it stated book marks would be automatically included. Now today I have to go in manually to get update but unknown of all by bookmarks will follow as well. My old version 109.1 64 bit. Thank you.

Feature request: a way to easily backup & restore settings, allowing clean reinstallation without having to manually enter frequently used sites into the search settings.

Using Firefox Klar for Android

I am unable to export from tbird windows to Android. When I click on the first qr code and then done phone goes back to the import page. This has been for quite awhile. I have 9 accounts to export and get 3 qr codes on pc.

What do I?

Same on w10 or w11.

In my previous mail I stated, that after the last Firefox Update last week virtually all my Bookmarks in the Bookmark sidebar AND the Bookmark toolbar have been blanked out i.e. the URL links have been eliminated, the ext is still there with a 'world icon'. Firefox does not let me restore from a saved .json file. Please let me have a solution for this problem, which is absolute first since using Firefox 1 1/2 decades ago. Thank you

My main, daily used computer updated to FF 134.0 when it was released. Two other computers that are less used will not. All are Win10. The two computers were booted up this weekend, but when you try to check for updates, it says they are already up to date. Both are 133.0.3 and have never had update issues before.

Was the 134 update pulled for some reason?

I know I can probably manually download and install the update, but am worried there may be problems with 134.

I am about to lose access to Outlook. My current settings show imap.mail.yahoo.com and smtp.mail.yahoo.com and it is working. This is an sbcglobal.net account. When I look at what ATT says it should be due to changes they made it reflects imap.mail.att.net and smtp.mail.att.net. The ports are the same between both choices. It says on both of these when entered that it can't access and the user name or password is incorrect which is not the case. Any help out there???

I followed the instructions for importing settings from my laptop. After scanning the QR code from my laptop it reported settings had been imported. However the only available folder on the app is Outbox. I would like Inbox available.

This may be different than other posts. I had been trying out Waterfox for better security, but decided to remove it. I did two things: First removed Waterfox using REVO Unstaller. REBOOTED

I might have had RATAIL malware so decided to install Charter Security Suite since was free with my account. Rebooted.

At this point is when I wanted to check my email. Got profile error and Thunderbird will not load. Uninstalling , reboot and reinstalling does not help. I keep a backup of my profile folder in these cases. I really need this fixed as I have years of several profiles and email that I need. Thanks

Hi. On an Active Directory, we deploy Firefox (normal or ESR). It's OK. When we deactivate the link of the GPO, it's supposed to uninstall. But it doesn't (even if we delete the GPO, specifying to uninstall at once).

The gpresult command on each computer doesn't show the GPO anymore, but Firefox is still installed.

( FYI, we used to do that with FrontMotion Community Edition, and it was always working (instal and uninstal). We even just tried the "last" (but old) ESR edition present on the FrontMotion site (CEESR-102), and it works. But FM CE version has stopped being developped. )

So, any idea about why the official Mozilla Firefox version (normal or ESR) doesn't uninstall?

Thanks by advance.

I recently upgraded from Thunderbird 116 to 128 on Kubuntu 22.04, since then it has crashed at least once every day.

For some reason it is unable to send a crash report, instead I get the attached window pop up.

My laptop is broken with no access to Thunderbird. I have a new tablet with a new Thunderbird. The laptop version sorted my emails into local folders which could auto delete according to local rules. This function doesn't seem to be in the Android version? My IMAP account at ionos also doesn't have such a function. What can I do to replicate this?