I cannot reinstall my Mozilla VPN app on my Windows 11 Home

Yesterday, April 26th, I tried to update my Mozilla VPN. After doing so my Mozilla VPN account disappeared from my laptop completely and now I cannot reinstall it. At f… (read more)

Yesterday, April 26th, I tried to update my Mozilla VPN. After doing so my Mozilla VPN account disappeared from my laptop completely and now I cannot reinstall it. At first I thought it might be a problem with my using DuckDuckGo so I removed DuckDuckGo from my laptop completely and tried to reinstall my VPN account using Firefox. This did not good. I still cannot install my VPN account. Does the most recent update have a virus?

Please help or I will be forced to remove all my Mozilla apps including but not limited to Firefox.

Many Thanks,

Steve McClain sjmcclain@hotmail.com

Open

No VPN button appears in my browers or tolldbar to use firefox's new VPN (I am in a country this has rolled out to

I tried the firefox VPN. I Followed the instructions at: https://support.mozilla.org/en-US/kb/built-in-vpn#w_are-any-websites-excluded-from-vpn-protection But no 'VPN' b… (read more)

I tried the firefox VPN. I Followed the instructions at:

https://support.mozilla.org/en-US/kb/built-in-vpn#w_are-any-websites-excluded-from-vpn-protection

But no 'VPN' button appears when I sign in (I am in a valid country and was told about the VPN by my browsers update). I have tried restarting and checking the toolbar, but the VPN button that is supposed to be there is not.

Open 2 10

"Login" button does not respond to click after "Login ID" and "Password" input.. https://login.netvigator.com/

"Login" button does not respond to click after "Login ID" and "Password" input anymore after Apr 21 on Firefox.. Unable to access emails. https://login.netvigator.com/ … (read more)

"Login" button does not respond to click after "Login ID" and "Password" input anymore after Apr 21 on Firefox.. Unable to access emails. https://login.netvigator.com/ Can access same website from Chrome on mini iPad or same notebook though.. How can I resolve the problem on Firefox?? Thank you.

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Are the Mozilla services that are excluded from the VPN encrypted or otherwise protected for secure identity?

You say, "Some essential Mozilla services are excluded from VPN routing to ensure sign-in, VPN reconnection, and screens needed to sign in for public Wi-Fi work properly.… (read more)

You say, "Some essential Mozilla services are excluded from VPN routing to ensure sign-in, VPN reconnection, and screens needed to sign in for public Wi-Fi work properly. All other browsing activity in Firefox remains protected when the VPN is on."

How then am I protected in any kind of secure way?

All it would take is the Mozilla services using my public IP to lose my browsing protection. How are those connections secured to protect my identity from being exposed once the VPN is enabled and even after the VPN is enabled?

If the public IP can be discovered at sign-in, re-connections, and public Wi-Fi connections before the VPN is enabled, then that same public IP can be traced through internal logs to uncover all the VPN activity done after sign-in, re-connections, and public Wi-Fi access. So, how exactly can I trust the VPN protects my activity at all?

I'm just curious how you setup any protection prior to the VPN being enabled? I'm a former IT Network Specialist I had my CISCO CCNA certificate (Worked in school districts who wouldn't pay for additional certificates so I did all the study work and practice testing up to the CCNP certification just could never afford to take any of the exams beyond the CCNA). So, when I see these additional things like your 50 GB of free browser VPN and read how it works I get curious about the actual protections being provided. Are the people more vulnerable than they may be led to believe?

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websites I have been on many times before are not being blocked how can I stop it

websites are being blocked when I click on links from my email account and I don't know why but I also want it stopped the websites are Stage32.com and https://course.fp… (read more)

websites are being blocked when I click on links from my email account and I don't know why but I also want it stopped the websites are Stage32.com and https://course.fp-platform.online/learn/hRpTYcFi2UyZKzLm2gaOHg/theory

Open

How do I stop video and/or audio from playing automatically?

Fire fox is automatically playing videos/sound or both if I click on a tab that has that or also in facebook, etc. How do I stop this? I want to be able to click play whe… (read more)

Fire fox is automatically playing videos/sound or both if I click on a tab that has that or also in facebook, etc. How do I stop this? I want to be able to click play when I want to hear/see something.

Open

How can I block fingerprinting? I have configured advance tracking protection and set all variables to true in the configuration editor

I have configured advance tracking protection and set all variables to true in the configuration editor except "privacy.resistFingerprinting.jsmloglevel" which is set to … (read more)

I have configured advance tracking protection and set all variables to true in the configuration editor except "privacy.resistFingerprinting.jsmloglevel" which is set to "warn". I still have a unique fingerprint. Other than starting over is there anything else I can do?

Open

Display rendering issues solved by fresh install, then returning.

Symptoms: Gmail rendered on a half window, Youtube video boxes flickering, weird rendering stuff, is this my ancient GPU card? Other browsers work fine. Is it firefox, my… (read more)

Symptoms: Gmail rendered on a half window, Youtube video boxes flickering, weird rendering stuff, is this my ancient GPU card? Other browsers work fine. Is it firefox, my Win11 machine, the old GPU? I don't want to migrate to another browser, but this is getting untenable!

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Google search wont work after turning off VPN

I enabled the Firefox browser VPN as a test and then disabled it, after the Google search no longer worked. Error says Google.com is unavailable, can't connect to server… (read more)

I enabled the Firefox browser VPN as a test and then disabled it, after the Google search no longer worked.

Error says Google.com is unavailable, can't connect to servers etc.

Any ideas how to fix it ?

Open

Cannot access the search for certail car rental companies.

I am having issues using the search functions on car rental websites for National, Enterprise and Alamo car rentals. I enter in all the needed info for location and dates… (read more)

I am having issues using the search functions on car rental websites for National, Enterprise and Alamo car rentals. I enter in all the needed info for location and dates, but when I search, I get an error message that says try again later. See attached screenshot. I am using Firefox 150 and Windows 11. Other car rental sites work fine and I've never encountered this issue before.

Open 2 2

I received a message from McAfee when I downloaded Mozilla VPN; is Mozilla VPN legitimate?

I downloaded Mozilla VPN and immediately received a message from McAfee about malicious malware. Is Mozilla really promoting Mozilla VPN or was this a fraudster trying t… (read more)

I downloaded Mozilla VPN and immediately received a message from McAfee about malicious malware. Is Mozilla really promoting Mozilla VPN or was this a fraudster trying to access my computer?

Open

Can I delete the browser data i imported from a different search engine?

I imported my browser data,Import browser data - bookmarks, passwords, history, extensions, and auto fill data from another browser - mistakenly. Can this action be undon… (read more)

I imported my browser data,Import browser data - bookmarks, passwords, history, extensions, and auto fill data from another browser - mistakenly. Can this action be undone?

Thank you

~ Lanae

Open

the backup file is not being created

helloooo i am experiencing an issue with firefox where backup (Firefox Backup) is not working since version 148.0 problem: - when I try to create a backup, i get the erro… (read more)

helloooo

i am experiencing an issue with firefox where backup (Firefox Backup) is not working since version 148.0

problem: - when I try to create a backup, i get the error: “Hmm, there was a problem with the backup. Please try again in a few minutes.”

what I have already tried: - enabled and disabled backup password - changed the backup folder/location - cleared browser cache - tested across multiple updates (issue persists)

- backup is enabled, but I cannot create one - the error occurs every time - restarting the browser and system did not help

Open 7 12

Firefox shutdown and updated automatically and now I have lost entire previous session, all tabs, and all bookmarks.

Firefox shutdown and updated automatically and now I have lost entire previous session, all tabs, and all bookmarks. I have reviewed all Firefox support to no avail. No… (read more)

Firefox shutdown and updated automatically and now I have lost entire previous session, all tabs, and all bookmarks. I have reviewed all Firefox support to no avail. Nothing has worked.

Open