ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email links

  • 3 ردود
  • 1 has this problem
  • 5 views
  • آخر ردّ كتبه FredMcD

more options

Hi, I have been unable to open links from Emails accounts, both Outlook & Hotmail. I just get a message saying this. However if a am able to open them if have a pdf or a link to explore, which leads me to think this may be a Firefox problem. Thanksr

Hi, I have been unable to open links from Emails accounts, both Outlook & Hotmail. I just get a message saying this. However if a am able to open them if have a pdf or a link to explore, which leads me to think this may be a Firefox problem. Thanksr

الحل المُختار

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Read this answer in context 👍 0

All Replies (3)

more options

What is the message?

Make sure the computer has Firefox as your default web browser.
If there is still a problem, try selecting Windows Internet Explorer as the default.

more options

No, as I click on the link a box opens with the message 'Unable to open' followed by http etc etc. for whatever site I am trying to connect to.

more options

الحل المُختار

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?