Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I want to change my password on email account, but the phone number has been changed and it keeps going to the old one.

  • 1 antwoord
  • 4 hierdie probleem
  • 1 view
  • Laaste antwoord deur jpa8086

more options

when trying to change my password, it goes to a phone number. This phone number has been changed, how can I input it? Would like to reset password for email account to my old password.

when trying to change my password, it goes to a phone number. This phone number has been changed, how can I input it? Would like to reset password for email account to my old password.

Gekose oplossing

That depends on your email provider - the people who gave you your email address - which is probably not Mozilla. Contact them and find out if they have another way you can reset your password.

Lees dié antwoord in konteks 👍 7

All Replies (1)

more options

Gekose oplossing

That depends on your email provider - the people who gave you your email address - which is probably not Mozilla. Contact them and find out if they have another way you can reset your password.