Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Themes have disappeared

  • 1 antwoord
  • 1 het hierdie probleem
  • 6 views
  • Laaste antwoord deur cor-el

more options

After updating to the latest version of Firefox all the themes under addons have simply disappeared, and when I click get addons the page goes into perpetual load, with the little loading circle swirling away. The themes page never loads...

After updating to the latest version of Firefox all the themes under addons have simply disappeared, and when I click get addons the page goes into perpetual load, with the little loading circle swirling away. The themes page never loads...

All Replies (1)

more options

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available.

If this hasn't helped then also try to delete the addons.sqlite file.