Trouble logging into a particular website.
I have trouble logging in to the OHiobar.org website of which I am a member. I can open the website, but when I click on login, it never opens. It seems to time out. I'm wondering if there is some security feature in Firefox preventing it from opening. I'm not having that problem with other similar websites that I am a member of
All Replies (3)
Seems to work here. Can you try repeating the steps using a new Private Window, to see if no prior history helps to load the login form for you?
I tried that too and I'm still not able to access that page.
Then you'd need to look into your settings and addons, if there's a potential culprit.
- Start with clearing Firefox cache.
- If it does not help, try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
- If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
- Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield
icon in the left part of the address bar. If ETP is enabled, try disabling it.
- If nothing from the above helps, try creating a new Firefox profile and check if the issue persists there. If it doesn't, you can start copying files from your old profile to the new one to identify which one causes the issue. See this article on what files to copy.
Alternatively, if you have the built–in VPN functionality available, I'd try using that to sign in (or conversely, if it's enabled try disabling it) using a different route.