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Thunderbird won't accept the email password of a "Roadrunner" account.

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Lin replied
Keith Vallencourt
Keith Vallencourt

I'm trying to add a Roadrunner email account to a new instance of Thunderbird (I bought a new computer).

The Roadrunner account already exists in my Thunderbird account and on the previous instance of Thunderbird.

When I attempt to add the Roadrunner account, Thunderbird rejects the Roadrunner account's password. Note that I can use the password get into the account on the Roadrunner site, but Thunderbird won't accept it. Of course,

Thunderbird's error message is vague to the point of being worthless, so I don't know why the Roadrunner account is being rejected.

What am I doing wrong?

I'm trying to add a Roadrunner email account to a new instance of Thunderbird (I bought a new computer). The Roadrunner account already exists in my Thunderbird account and on the previous instance of Thunderbird. When I attempt to add the Roadrunner account, Thunderbird rejects the Roadrunner account's password. Note that I can use the password get into the account on the Roadrunner site, but Thunderbird won't accept it. Of course, Thunderbird's error message is vague to the point of being worthless, so I don't know why the Roadrunner account is being rejected. What am I doing wrong?

All Replies (1)

Lin
Lin
  • Top 10 Contributor

The error message may seem vague, but it's all we have to go on. Please quote it in full, verbatim. Screen shots would suffice.

What is your operating system?

What is your anti-virus, if any?

I found this page with Roadrunner's suggested email settings. How do they compare with what you're trying to use?

https://www.spectrum.net/support/internet/mobile-email-setup

Vra 'n vraag

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