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Stop an account from trying to connect

slookeur

Hello, I use Thunderbird to manage several email accounts, one on them is not active anymore but I still want to be able to access the emails stored in my thunderbird directory tree, so I keep it active. And the fact is that every day this account tries to access a remote server that does not exists anymore to retrieve email that can not be retrieve, and every day I am asked for a password that cannot work. But the fact is that I did deactivate all options to read remote emails for this account, so that behavior is odd and I am not able to find a way around it. Any idea what to do not to be bother anymore ?

Thanks in advance for your help :-)

Hello, I use Thunderbird to manage several email accounts, one on them is not active anymore but I still want to be able to access the emails stored in my thunderbird directory tree, so I keep it active. And the fact is that every day this account tries to access a remote server that does not exists anymore to retrieve email that can not be retrieve, and every day I am asked for a password that cannot work. But the fact is that I did deactivate all options to read remote emails for this account, so that behavior is odd and I am not able to find a way around it. Any idea what to do not to be bother anymore ? Thanks in advance for your help :-)

All Replies (1)

I presume this is a POP account. If so, do this:

  1. click help>troubleshootinginformation
  2. scroll to 'profile folder' and click 'open folder'
  3. exit thunderbird
  4. you are now in the profile. Click the Mail folder and then the POP account folder
  5. in this folder, you will find your message folders, but here they each appear twice, such as inbox, inbox.msf, sent, sent.msf the msf files are to be ignored. COPY the duplicates that do not end in .msf and PASTE them in the Mail\Local Folders folder, being careful to not overwrite any files of same name
  6. restart thunderbird and you should see all your message folders for that account in Local Folders as well in the account folder. Once you're content that you copied it all, you can safely remove the old account
Vra 'n vraag

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