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In Jira, Drag & Drop File Attachment is not working.

Firefox Web compatibility
OnionHead replied
MIN HEE HAN
MIN HEE HAN

When I try to attach file via drag & drop, the Firefox always display "Download file" as attachment. I don't know why because it properly worked before. but after some updates, drag & drop is not working.

The version of Jira at my office is not changed for years(v8.12.1#812002-sha1:7c28d59) and drag & drop is working via Chrome, Edge and etc.

When I try to attach file via drag & drop, the Firefox always display "Download file" as attachment. I don't know why because it properly worked before. but after some updates, drag & drop is not working. The version of Jira at my office is not changed for years(v8.12.1#812002-sha1:7c28d59) and drag & drop is working via Chrome, Edge and etc.
Aangehegde skermkiekies

All Replies (4)

TyDraniu
TyDraniu
  • Top 10-bydraer

Gekose oplossing

Yes, we've changed this behavior recently for parity with Chrome, so now it's not working with Jira and some other apps.

The workaround is to install the Chrome mask extension and activate it for that website.

jbr
jbr
  • Top 10-bydraer

This is tracked in:

Tickets over at JIRA side:

MIN HEE HAN
MIN HEE HAN Vraag-eienaar

Thanks, I've installed chrome mask and it works properly :)

OnionHead
OnionHead

Thanks, i got the same problem in JIRA system for several months which i thought that its caused by mis-installed / configuration for some extensions. And I need to every time clicked on the "browse" link to upload the file thru the File browser dialog in the JIRA system. The Chrome mask extension just work like a charm. Thanks.

Vra 'n vraag

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