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Temporary cure to load Facebook if running Bitdefender

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  • 1 het hierdie probleem
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4freebird
4freebird

I was in contact with Bitdefender Support and they suggested the following: 

If Facebook still won't open, open Bitdefender and:
  - Go to Protection > Online Threat Prevention > Settings.
  - Turn OFF "Encrypted Web Scan" temporarily.
  - Now reload Facebook in Firefox.

Afterwards, I also had to click on "Messenger" to get all my contacts.

This is temporary since before FF 150, Bitdefender ran with "Encrypted Web Scan", and I had no problem in loading Facebook. So something that changed in FF 150 conflicts with Bitdefender's "Encrypted Web Scan".

I was in contact with Bitdefender Support and they suggested the following: If Facebook still won't open, open Bitdefender and: - Go to Protection > Online Threat Prevention > Settings. - Turn OFF "Encrypted Web Scan" temporarily. - Now reload Facebook in Firefox. Afterwards, I also had to click on "Messenger" to get all my contacts. This is temporary since before FF 150, Bitdefender ran with "Encrypted Web Scan", and I had no problem in loading Facebook. So something that changed in FF 150 conflicts with Bitdefender's "Encrypted Web Scan".

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cor-el
cor-el
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  • Top 10 Contributor

Note that this HTTP3 issue is being investigated by Mozilla.

  • 2034178 - Facebook does not open in Firefox 150.0 (HTTP/3 stalled by endpoint protection?)

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)

kp4te
kp4te

I used this solution and Facebook loaded as always has done before 150 and it is working now. So for sure is related to the sluggishness I had noted from some weeks ago and 149, then at 150 it was taking forever if it loaded, now after turning off encrypted web scan at bit defender(free) it loads with not problem as fast as old times.

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