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my passwords aren't saved

  • 5 antwoorde
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  • Laaste antwoord deur GerardoPcp04

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Hello. I'm using Firefox 141.0, Windows 11, Norton 360. Also I'm using other browser like Chrome and Avast. For any reason I don't know two weeks ago all my users and passwords were deleted as well as some digital certificates. I still have an issue with the users and passwords. They aren't saved when I close Firefox. I can create users and passwords, save them and use them meanwhile Firefox is open. But all the information is lost each time I close it. A logins.json corrupt file is created each time I open Firefox. I did made new Firefox installations and repairs. No way. Someone can help me ? Thank you. regards

Hello. I'm using Firefox 141.0, Windows 11, Norton 360. Also I'm using other browser like Chrome and Avast. For any reason I don't know two weeks ago all my users and passwords were deleted as well as some digital certificates. I still have an issue with the users and passwords. They aren't saved when I close Firefox. I can create users and passwords, save them and use them meanwhile Firefox is open. But all the information is lost each time I close it. A logins.json corrupt file is created each time I open Firefox. I did made new Firefox installations and repairs. No way. Someone can help me ? Thank you. regards

All Replies (5)

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Hola, Probo crear un perfil nuevo de Firefox? Saludos

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Hola GerardoPcp04. Si por supuesto he creado otro perfil. Tampoco da resultado. En el perfil nuevo siguen creandose archivos logins.json corrupt cada vez que abro Firefox. De momento utilizo Norton Passwoord Manager para salir del paso. Saludos

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Hola Extraño entonces pruebe desintalar el Firefox e Instarlo nuevamente. Saludos

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Hola GerardoPcp04. Eso también lo he hecho. Salvar archivos, desinstalar, nueva instalación, nuevo perfil, importar usuarios/contraseñas desde un archivo csv, ....toda la panoplía de soluciones y consejos encontrados en la ayuda online de Mozilla Support. No hay manera. Garcias

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Hola, No recuerdo otra consulta similar y como ya haz probado todas las soluciones posibles entiendo que es algun programa de seguridad o permisos del sistema produce que el Firefox no pueda utilizar su archivo de contraseñas. Saludos

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Vra 'n vraag

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