
Microsoft login repeating
When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a about:blank page pops up for a split second. Then within a half hour or so, it will pop up again. I deleted my cookies but the problem still persists. Does not happen on other browsers.
All Replies (5)
Hello,
Please try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website). Does it help?
I cleared cookies and data again. The problem still persist.
A full browser screenshot would be more helpful. Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf
Are you running any security software besides MS Defender?
Don't have 365 license, but I have no issues getting into my Hotmail account.
Update: From my Hotmail account I was able to access 365. Clicked around with no login prompts. see screenshot