Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Lost Saved Passwords in Firefox; Restored by with Safe Mode; Not Restored in Normal Mode with Adds-on Disabled

elijahgalahad
elijahgalahad
more options

I've been using Firefox and it's saved numerous passwords. However, these disappeared suddenly. Through testing, I discovered they reappear when I restart Firefox in Safe Mode (achieved via about:profiles => restart with adds-on disabled). Yet, re-enabling add-ons (restart in normal mode) causes the passwords to vanish again. Interestingly, disabling the add-ons in normal mode doesn't restore password access.

Looking for solutions or insights.

I've been using Firefox and it's saved numerous passwords. However, these disappeared suddenly. Through testing, I discovered they reappear when I restart Firefox in Safe Mode (achieved via about:profiles => restart with adds-on disabled). Yet, re-enabling add-ons (restart in normal mode) causes the passwords to vanish again. Interestingly, disabling the add-ons in normal mode doesn't restore password access. Looking for solutions or insights.

Gekose oplossing

My saved logins are only accessible in safe mode

this works!

Lees dié antwoord in konteks 👍 0

All Replies (1)

elijahgalahad
elijahgalahad Vraag-eienaar
more options

Gekose oplossing

My saved logins are only accessible in safe mode

this works!