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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

The pen feature is not working

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  • 0 hierdie probleem
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  • Laaste antwoord deur Paul

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I'm trying to mark up a pdf. The pen symbol is there. When you click on it, it opens up a menu. It will not write, but it does move the screen, which is not wanted either. The menu will not close unless you turn the pen off. Possibly related, my snip & sketch will not actually take a screen shot. I just get a white page. I can't screen shot any of this.

I'm trying to mark up a pdf. The pen symbol is there. When you click on it, it opens up a menu. It will not write, but it does move the screen, which is not wanted either. The menu will not close unless you turn the pen off. Possibly related, my snip & sketch will not actually take a screen shot. I just get a white page. I can't screen shot any of this.

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I tried snip & sketch again and it works. No idea what changed.

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