Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Cannot open Reddit in regular browsing

  • 1 antwoord
  • 0 hierdie probleem
  • 1 view
  • Laaste antwoord deur Terry

more options

When I open Reddit in regular browsing mode the page loads but I cannot interact with anything at all. I cannot scroll, click buttons, or even go to other tabs or close the tab. Firefox (from what I can tell) freezes completely, the buttons to close the window and minimize it do not work either and I can only close it with task manager. I went into troubleshooting mode to try and fix it myself and it works perfectly there. I went back into regular browsing mode and disabled all my addons, but the problem happened again. After this I tried clearing my startup cache and the browser still froze. Other websites like Youtube and Twitter function normally.

When I open Reddit in regular browsing mode the page loads but I cannot interact with anything at all. I cannot scroll, click buttons, or even go to other tabs or close the tab. Firefox (from what I can tell) freezes completely, the buttons to close the window and minimize it do not work either and I can only close it with task manager. I went into troubleshooting mode to try and fix it myself and it works perfectly there. I went back into regular browsing mode and disabled all my addons, but the problem happened again. After this I tried clearing my startup cache and the browser still froze. Other websites like Youtube and Twitter function normally.
Aangehegde skermkiekies

All Replies (1)

more options

Troubleshoot Mode does more than disable add-ons.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

When did the problem begin? Did it coincide with an update?