Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.
In die argief

Email prints incorrectly

Toad-Hall replied
brenkworth

When I try to print emails from one company the text is truncated. They are trying to tell me it is a thunderbird issue, but I believe it is a problem with their html formatting for the email. The email DOES print correctly if I log in to gmail from my web browser, but not when I try to print from Thunderbird. I don't have problems with any other emails. How can I determine if something is wrong with their html?

Barb

When I try to print emails from one company the text is truncated. They are trying to tell me it is a thunderbird issue, but I believe it is a problem with their html formatting for the email. The email DOES print correctly if I log in to gmail from my web browser, but not when I try to print from Thunderbird. I don't have problems with any other emails. How can I determine if something is wrong with their html? Barb

All Replies (1)

What does it look like if you use 'Print Preview' ? Are there any images in that html email ? What is the size of that email ?

If the email does not contain anything you deem as sensitive data, please post an image of the 'print preview'. You could use 'Paint' program to obscure anything that is sensitive.