Videos either have an Aurora Borealis effect or a black screen. I have tried to use Shockwave Player to no affect. Videos do work in Edge and Opera. Thanks!
I have two computers, HP and Dell. On both machines, videos have stopped opening with Firefox. I have tried to follow the help suggestions with no results. Please, if you would be so kind as to help. Step by step instructions would be great.
Gekose oplossing
I have tried to follow the help suggestions with no resultssuggestions ???
It could be the Firefox version you are running 58.0A1 that is the problem or that dark youtube theme. Disable all extensions and https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode and upgrade https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration
https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems
Please let us know if this solved your issue or if need further assistance.
Lees dié antwoord in konteks 👍 1All Replies (1)
Gekose oplossing
I have tried to follow the help suggestions with no resultssuggestions ???
It could be the Firefox version you are running 58.0A1 that is the problem or that dark youtube theme. Disable all extensions and https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode and upgrade https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration
https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems
Please let us know if this solved your issue or if need further assistance.