Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Signed add-on being disabled

  • 8 antwoorde
  • 4 hierdie probleem
  • 6 views
  • Laaste antwoord deur cor-el

more options

I have an signed add-on:

       https://addons.mozilla.org/en-US/firefox/addon/recipefox/

But several users are reporting that my add-on is being disabled with the following explanation:

       RecipeFox could not be verified for use in Firefox and has been disabled.

I'm not sure how that can happen? I just happened on my laptop too, and I can find no way of re-enabling it, or just re-verifying it in the Mozilla repository? Do anyone know what is going on and how to re-enable/re-verify the add-on?

I'm on Firefox 54.0.1 (32-bit).

Frank

I have an signed add-on: https://addons.mozilla.org/en-US/firefox/addon/recipefox/ But several users are reporting that my add-on is being disabled with the following explanation: RecipeFox could not be verified for use in Firefox and has been disabled. I'm not sure how that can happen? I just happened on my laptop too, and I can find no way of re-enabling it, or just re-verifying it in the Mozilla repository? Do anyone know what is going on and how to re-enable/re-verify the add-on? I'm on Firefox 54.0.1 (32-bit). Frank

All Replies (8)

more options

Hi, since this is an add-on specific question, it would be better if you submitted it in the add-ons forum https://discourse.mozilla-community.org/c/add-ons

more options
more options

@Scribe: OK, I'll try to post the question in the add-on forum.

@Happy112: It is an add-on already approved and signed by Mozilla (see the link to the add-on) and according to your link

  • "Mozilla verifies and "signs" add-ons that follow a set of security guidelines. All add-ons hosted on addons.mozilla.org undergo this process in order to be signed."

So as far as I can see the add-on is correctly signed. Do you see anything else?

more options

The extension is signed correctly and should install without problems.

Users can try to rename/remove the extensions.json file in the profile folder to see if that works. Also make sure that Firefox can connect to the Add-ons server to verify that the extension is still signed correctly (don't what URL Firefox uses).

more options

mera461 said

@Happy112: So as far as I can see the add-on is correctly signed. Do you see anything else?

All I can see is : I goofed - big time  ! And I apologise.

more options

Looking again at your add-on, I see that it requires Java to work. However Java has been deprecated from FF52, so that may be causing the problem - Why do Java, Silverlight, Adobe Acrobat and other plugins no longer work?

more options

It used to depend on java, but from version 0.93 it no longer uses any java. I'll update the description to match that.

more options