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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I don't know and can't reset my security password. The instruction doesn't work!

  • 1 antwoord
  • 2 hierdie probleem
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  • Laaste antwoord deur user01229325

mackamanf
mackamanf
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I tried everything. Suddenly a week ago this requirement popped up on my Thunderbird user screen and I received an email from Thunderbird that someone had changed my master password which I didn't know that I even had as I never used a password when signing on. The instruction for removing the master password doesn't work and I can't reset my password without knowing what it is set at. I cannot use Thunderbird due to this problem which just cropped up last week. Help! Fred Mackaman @frontier.com


edit: removed phone# and email address from spambots and public.

I tried everything. Suddenly a week ago this requirement popped up on my Thunderbird user screen and I received an email from Thunderbird that someone had changed my master password which I didn't know that I even had as I never used a password when signing on. The instruction for removing the master password doesn't work and I can't reset my password without knowing what it is set at. I cannot use Thunderbird due to this problem which just cropped up last week. Help! Fred Mackaman @frontier.com edit: removed phone# and email address from spambots and public.

Gewysig op deur James (doing minimal support)

All Replies (1)

user01229325
user01229325
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No one from Thunderbird is going to send you a request to change your email password. Your email provider might. Your email password is between you and your email provider. You should contact them for help.