Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why does a new email address disappear when I close/reopen Thunderbird?

  • 3 antwoorde
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur Matt

jmli
jmli
more options

I don't do coding, so this is fairly gibberish to me in terms of what I need to do to fix it. Any help appreciated. Thnx.

Thunderbird Portable 24.6

Timestamp: 14/06/14 11:21:28 PM Error: ERROR addons.xpi: Error during startup file checks, rolling back any database changes: [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIPrefService.savePrefFile]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js :: XPIDB_openConnection :: line 612" data: no] Source File: resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js Line: 612

Timestamp: 14/06/14 11:21:28 PM Error: ERROR addons.manager: Exception calling provider startup: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [mozIStorageStatement.execute]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js :: XPIDB_rollbackTransaction :: line 457" data: no] Source File: resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js Line: 457

Timestamp: 14/06/14 11:25:29 PM Error: formatURL: Couldn't find value for key: TIME_SESSION_RESTORED Source File: resource://gre/components/nsURLFormatter.js Line: 117

I don't do coding, so this is fairly gibberish to me in terms of what I need to do to fix it. Any help appreciated. Thnx. Thunderbird Portable 24.6 Timestamp: 14/06/14 11:21:28 PM Error: ERROR addons.xpi: Error during startup file checks, rolling back any database changes: [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIPrefService.savePrefFile]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js :: XPIDB_openConnection :: line 612" data: no] Source File: resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js Line: 612 Timestamp: 14/06/14 11:21:28 PM Error: ERROR addons.manager: Exception calling provider startup: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [mozIStorageStatement.execute]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js :: XPIDB_rollbackTransaction :: line 457" data: no] Source File: resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js Line: 457 Timestamp: 14/06/14 11:25:29 PM Error: formatURL: Couldn't find value for key: TIME_SESSION_RESTORED Source File: resource://gre/components/nsURLFormatter.js Line: 117

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

looks to me like you do not have write privileges for the preference file. But that is just silly unless you have a weird location for the profile, like not in your C:\user folders.

jmli
jmli Vraag-eienaar
more options

I'm fairly certain it is not a permission problem, but I did check, so thnx. When I set up the new account, Thunderbird looks as though it is running a script/compacting. Does not stop until I close Thunderbird and then, when I reopen, the account is gone.

My Thunderbird prefs.js says Invalid character 800A03F6 Microsoft JScript compilation error

Anything?

Gewysig op deur jmli

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

you set up a new account and it writes the changes to the config.js file. Given most of that stuff is about XPI file (that is add-ons) it is not all that relevant. Seriously I think you need to ask the portable apps people not us, they have their own support forum and I am sure this will be a familiar problem for them,