cannot open computer after firefox update
The User Service service failed the login. User profile cannot be loaded.
The User Service service failed the login.
User profile cannot be loaded.
Gekose oplossing
A possible/likely cause is a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.
- Windows: %AppData%\Mozilla\Firefox\
C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\ - Linux: ~/.mozilla/firefox/
- Mac: ~/Library/Application Support/Firefox/
You can use one of these to make Firefox create/use a new default profile:
- Delete the profiles.ini file to force Firefox to create a new default profile
- Use the Profile Manager to create a new profile
- Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile
- http://kb.mozillazine.org/Profile_Manager
- https://support.mozilla.org/kb/Managing+profiles
- http://kb.mozillazine.org/Profile_folder_-_Firefox
All Replies (3)
Try To Re-Install Firefox.
Gekose oplossing
A possible/likely cause is a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.
- Windows: %AppData%\Mozilla\Firefox\
C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\ - Linux: ~/.mozilla/firefox/
- Mac: ~/Library/Application Support/Firefox/
You can use one of these to make Firefox create/use a new default profile:
- Delete the profiles.ini file to force Firefox to create a new default profile
- Use the Profile Manager to create a new profile
- Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile
Thanks ! Works great now.