Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Downloaded files from Firefox, opens temporary file instead of the new downloaded file?

  • 1 baphendule
  • 1 inale nkinga
  • 8 views
  • Igcine ukuphendulwa ngu iamjayakumars

Mathiasjakobsen
Mathiasjakobsen
more options

I have downloaded the same (but updated over time) file from dropbox many time. But when i try to download the updated version, Ecxel opens a temporary file. I know this, because i'm sure the file has been updated since last download, and when i download the file in another browser, i shows the file, with the new changes.

Only Firefox seems to have the problem. How do i force Firefox to use the new download, and not a temporary file?

Firefox is fully updated, and running on Windows 7 64 bit.

I have downloaded the same (but updated over time) file from dropbox many time. But when i try to download the updated version, Ecxel opens a temporary file. I know this, because i'm sure the file has been updated since last download, and when i download the file in another browser, i shows the file, with the new changes. Only Firefox seems to have the problem. How do i force Firefox to use the new download, and not a temporary file? Firefox is fully updated, and running on Windows 7 64 bit.

All Replies (1)

iamjayakumars
iamjayakumars
more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.