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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Get 403 Permission Denied on Firefox only. Uninstalled and reinstalled. Not the fix. Please advise.

  • 3 uphendule
  • 3 zinale nkinga
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  • Igcine ukuphendulwa ngu kathykirk

kathykirk
kathykirk
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I am able to access my website on IE and Chrome, but get the 403 Permission Denied on Firefox. Prior to this I would only be able to see the top half of my website (http://www.appliedspirituality.com) and not the entire home page. I have cleared cache, cookies. I have uninstalled and reinstalled Firefox.

I am able to access my website on IE and Chrome, but get the 403 Permission Denied on Firefox. Prior to this I would only be able to see the top half of my website (http://www.appliedspirituality.com) and not the entire home page. I have cleared cache, cookies. I have uninstalled and reinstalled Firefox.

All Replies (3)

iamjayakumars
iamjayakumars
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Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

kathykirk
kathykirk Umnikazi wombuzo
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Thank you for responding. I followed the instructions. It did not help.

kathykirk
kathykirk Umnikazi wombuzo
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I thank you for your attempts to help me. Subsequently I realized that the site was not coming up on any browser, which led me to my hosting account. The htaccess files had been hacked. It wasn't a problem with Firefox to begin with. Thanks so much for coming to my assistance. This issue is closed.