Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

After downloading the "new version" of Java 6 times, my plugin-check page states that it has disabled my "outdated version" and asks for me to upgrade. What do?

more options

Background: I have had this problem for several months, now. This problem began when an update came for Java on the Firefox Plugin-check. I promptly installed the new Java update. But the Firefox update wouldn't register that I downloaded it, even after I refreshed the page. So, I got rid of the old Java, and downloaded the new Java again. When the page continued to display the same message it had before, I downloaded it a few more times. Finally, Firefox stopped saying that I was out of date. Then a few weeks later maybe, I check Firefox Plugin, and on the page it says that I am outdated in Java. So I downloaded Java again. But Java was still in the list, with red and said that it needed to be updated. I restarted the computer. Then, I restarted Mozilla Firefox with no add-ons. When Java still appeared that it needed to be updated, I gave up and didn't do a thing more about it. Problem: Today I decided to check my plugins. Java was not in update the list, and at the top a banner stated, "Missing JAVA? For your safety, Firefox has disabled your outdated version of Java. Please upgrade to the latest version." I clicked "upgrade to the latest version" and was led to the Java page. I clicked the download button. My cache stated that this was the (6) download of that same Java plugin (see background). I chose to re-download it anyways. But Firefox still insists that I have not downloaded it. Question: Do I need to go to the control panel of Java and change something? Do I need to fix some setting on Firefox? Should I disable Java altogether, delete all Java-related files on my computer, and start all over with Java? What should I do?

Background: I have had this problem for several months, now. This problem began when an update came for Java on the Firefox Plugin-check. I promptly installed the new Java update. But the Firefox update wouldn't register that I downloaded it, even after I refreshed the page. So, I got rid of the old Java, and downloaded the new Java again. When the page continued to display the same message it had before, I downloaded it a few more times. Finally, Firefox stopped saying that I was out of date. Then a few weeks later maybe, I check Firefox Plugin, and on the page it says that I am outdated in Java. So I downloaded Java again. But Java was still in the list, with red and said that it needed to be updated. I restarted the computer. Then, I restarted Mozilla Firefox with no add-ons. When Java still appeared that it needed to be updated, I gave up and didn't do a thing more about it. Problem: Today I decided to check my plugins. Java was not in update the list, and at the top a banner stated, "Missing JAVA? For your safety, Firefox has disabled your outdated version of Java. Please upgrade to the latest version." I clicked "upgrade to the latest version" and was led to the Java page. I clicked the download button. My cache stated that this was the (6) download of that same Java plugin (see background). I chose to re-download it anyways. But Firefox still insists that I have not downloaded it. Question: Do I need to go to the control panel of Java and change something? Do I need to fix some setting on Firefox? Should I disable Java altogether, delete all Java-related files on my computer, and start all over with Java? What should I do?

Isisombululo esikhethiwe

Try using http://ninite.com/java/ninite.exe to install Java. Please note that even though you download it you have to double click it to get it to run and install.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 2

All Replies (3)

more options

Isisombululo Esikhethiwe

Try using http://ninite.com/java/ninite.exe to install Java. Please note that even though you download it you have to double click it to get it to run and install.

more options

hooooray! Thank you =D

more options

hooooray! Thank you =D