Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

blocking chat

  • 1 baphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu the-edmeister

more options

I removed a contact and it prompts that it is removed. But, when I go to the chat icon on an email sent from that individual, it says "contact is not in contacts" but when I try to block chat at this point it says "please remove from contacts and try again" but it is not in contacts. How can I remove this and am I being hacked?

I removed a contact and it prompts that it is removed. But, when I go to the chat icon on an email sent from that individual, it says "contact is not in contacts" but when I try to block chat at this point it says "please remove from contacts and try again" but it is not in contacts. How can I remove this and am I being hacked?

All Replies (1)

more options

Sorry, that isn't a Firefox support issue. Try a help desk or support forum for the "chat" program or client you are using.