Firefox 157 won't save downloads properly, just upgraded today from 156 and didn't have a problem before.
Today I upgraded to v157 and since then can't download files properly. I thought it wasn't doing anything, but on checking my Downloads folder found that it was saving files in there but with random file names and adding .part to the end. My settings haven't changed, "always ask" is checked, but it doesn't ask me where to save, just puts it in Downloads. This has never happened before. I tried changing the file download location and it downloaded to the specified folder but still without asking). I can remove the .part and the file will open, but I don't know how to stop it doing this. I never had this problem before upgrading to 157. Can someone tell me how to fix this or is it a glitch in v157? Many thanks
Isisombululo Esikhethiwe
See this specific security permission for latest macOS updates:
All Replies (6)
Hello,
This is probably caused because a background download process gets interrupted or fails to finalize.
First, you can try disabling the antivirus scan handoff. To do so, go to about:config (use at own discretion), and paste browser.download.manager.scanWhenDone, then click the toggle button to change it from true to false.
Next, try going to menu > Help > More Troubleshooting Information, then find the profile folder, and click open folder. After that, close Firefox. Once in the directory, search for a file named handlers.json, and rename it to handlers.json.old. After that, reopen firefox and test again.
Thanks for the quick reply and your suggestions. I'm not sure what you mean by "use at own discretion", but I'll do some research so I understand what I'm doing first. Cheers
dessertdish said
Hello, This is probably caused because a background download process gets interrupted or fails to finalize. First, you can try disabling the antivirus scan handoff. To do so, go to about:config (use at own discretion), and paste browser.download.manager.scanWhenDone, then click the toggle button to change it from true to false. Next, try going to menu > Help > More Troubleshooting Information, then find the profile folder, and click open folder. After that, close Firefox. Once in the directory, search for a file named handlers.json, and rename it to handlers.json.old. After that, reopen firefox and test again.
I have a similar problem. I looked and don't have the "browser.download.manager.scanWhenDone" preference. I noticed that in addition to downloads not working via Firefox, VideoDownload Helper cannot save downloads. VideoDownload Helper appears to download the file, but then cannot save the file.
Isisombululo Esikhethiwe
See this specific security permission for latest macOS updates:
Brilliant, that worked jbr. Thank you so much.
Same problem on Windows 10. Any suggested fix would be greatly appreciated.
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