Copy Sent to Current PWE werid behaviour
Hi. i have an IMAP account. I like to have my inbox in threaded view, so i know if i replied to my customers and to easily view the order of the emails. This causes a problem because i also like to have every sent email in the "SENT" folder, which made me use the Copy Sent to Current PWE, and it works like i want now.
But something happened after i have been using this extension (even though it happened only once): the same person answered to a chain of emails, which was already organized has thread, the sendedr is the same and the subject is exaclty the same, but the email was placed on my INBOX but OUTSIDE the thread.
Why did this happened and how can i force that message inside the thread again?
Thanks you